FAQ
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We highly recommend purchasing tickets online to guarantee your entry. While tickets are available at reception, they are subject to capacity and availability.
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Yes, walk-ins are welcome. However, entry is not guaranteed if the museum is at full capacity. Booking online is the best way to secure your preferred time slot.
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The experience typically takes between 45 and 60 minutes, depending on your pace. However, there is no time limit for exploring the exhibits, so feel free to take your time to play with our XXL dilemma games and take even more photos. Enjoy your visit!
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Refunds: All ticket sales are final and non-refundable. Rescheduling: Visits can be rescheduled at least 24 hours in advance, depending on availability. To adjust your reservation, please click here and enter the phone number or email address associated with your order to receive further instructions.
If you would like to modify your booking within 24 hours of your visit, please contact us by email at [email protected] or call us at +1-514-665-7073.
[email protected] -
Children aged 4 and under enter for free and do not require a ticket.
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The museum is partially accessible. A ramp is available at the entrance. However, some exhibits include steps or uneven flooring and may not be fully accessible.
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Yes! The accompanying person receives free admission. We recommend contacting us in advance at [email protected] to ensure availability, although walk-ins are accepted.
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The Museum of Illusions Montréal is located at:
44 Rue Saint-Antoine O, Montréal, QC H2Z 1G9, Canada. -
While we do not offer private parking, there are several paid parking options and street parking available nearby.
Notably, the Indigo M189 and Indigo M183 parking lots are both within walking distance. -
To protect our exhibits and maintain a clean environment, food and drinks are not permitted inside the museum.
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The Museum of Illusions Montréal is a unique venue for group visits, corporate events, and school trips.
For inquiries or custom bookings, please contact us at [email protected]. -
Contact us today!